Get in Touch
Affordable Glamour. Everyday Confidence.
Track Order
Packaging & Delivery
FAQ Services
Returns Policy
Find Us
99 Stoneridge Drive, Greenstone Hill, GP 1609, South Africa
Support
Call: +27 69 395 6727
Email: info@ontrendjewel.co.za
Working hours
Mon - Fri: 08:30 - 20:00
Sat & Sun: 09:30 - 21:30
Have Any Question?
We’re here to help with anything — from orders and skincare tips to jewellery styling and delivery updates.
Frequently Asked Questions
We ship via PostNet and Pudo across South Africa. Orders typically arrive within 2–5 business days depending on your location.
You can order directly through our website, or reach out on WhatsApp or Facebook to place an order manually.
Yes — we accept exchanges within 3 days of delivery for incorrect, damaged, or unwanted items (excluding earrings and skincare for hygiene reasons). See our Returns & Exchanges Policy for full details.
Yes! Our skincare is crafted to be gentle, effective, and suitable for all skin types — including sensitive skin.
Yes. Once your order ships, you’ll receive a tracking number via email or WhatsApp.